TERMS & CONDITIONS
Most of our products are always in stock and will be shipped from us within 2 business days after your order has been placed. Swedish and international orders are shipped with the Swedish Post registered mail with a tracking service.
Shipping Sweden: Free shipping
Shipping Europe: Orders ship for a flat rate of 9 EURO.
Shipping USA: Orders ship for a flat rate of 12 USD.
Shipping rest of the world: Orders ship for a flat rate of 12 USD.
Emma Israelsson Stockholm reserves the right to adjust freight rates in accordance with price increases. Shipping costs will not be refunded for uncollected items.
RETURN & EXCHANGE POLICY
We guarantee that the jewelry is in a perfect condition when delivered from us to you. If you despite that should receive a piece that has been damaged during freight please contact us immediately at email@example.com explaining the damage. You will then get a return authorization number in order to process the return of the damage item. A new piece will be sent to you shortly. Exchanges and returns of merchandise may be made within 14 days of receipt of your items. Email us at firstname.lastname@example.org and specify your order number if you wish to exchange or return an item. When exchanging an item make sure you specify what other item/items you prefer. Items must be returned with their original packaging in perfect condition and together with the delivery note. Items bought on a sale will not be exchanged or accepted as returned items. Shipping and handling charges are non-refundable. Please note: Custom orders are non-returnable. In order to shop in our commerce requires that you are 18 years old or have parental consent. By sending off your order you acknowledge and agree to purchase our own conditions of sale.
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